The first troubleshooting tip is to test your speed from wherever you’re planning to host your Zoom meeting, whether it’s at your home, office, coffee shop, hotel lobby, etc. After all, you don’t want to be distracted figuring out tech issues in the middle of welcoming attendees, pitching your offer, or facilitating a conversation. These issues can negatively impact the overall experience, not only frustrating viewers but also affecting your confidence and delivery as the host. Screenshare lag - There’s a delay between when you’re showing something on-screen to when your attendees actually see it Sync issues - when the audio and video don’t match up If your connection can’t handle it, you and your attendees can experience:Īudio or video “stuttering” (going in and out) or freezing up entirely

Lower internet bandwidth automatically triggers Zoom to reduce the quality of your video, often resulting in a “grainy” or pixelated look. Internet speed matters because you need a consistent internet connection that can handle streaming the audio and video to your audience. Why does internet speed matter so much for Zoom calls, especially video calls? In my experience, the higher the speeds the better. You can view Zoom’s more detailed bandwidth requirements here. To keep it simple, an average estimate is that you need around 3 megabits per second (mbps) of upload and download speed to make group video calls and use most of the video features on Zoom. One of the most frustrating things that can happen during a Zoom meeting is the dreaded “Zoom lag.”

Test call zoom